FAQ

Clear answers before you take the next step.

These are general practice and website answers, not individualized medical guidance.

Hormonal Health

Comprehensive hormone replacement therapy for men and women.

  • Injections, Pellets, Creams, Troches
Is telehealth available?

Yes! We use a secure, HIPAA-compliant platform with national reach.

Do you offer mobile services?

Yes! Subject to provider approval, we offer services delivered to you, including group Botox and aesthetic events.

Does submitting an appointment request guarantee treatment?

No. Services, medications, procedures, and treatment plans require an individual clinical evaluation and must be medically appropriate.

Can I send symptoms, lab results, or medical history through this website?

No. Keep private medical information out of the public website, general email, and site guide. Online scheduling opens separately on MyPatientVisit. Follow the practice's instructions for any clinical intake or medical information.

Do you treat emergencies?

No. This website and practice contact flow are not emergency services. Call 911 or use the appropriate emergency service for urgent or life-threatening concerns.

Are prescription or compounded medications available?

Yes, after establishing a provider-patient relationship.

How do I schedule an appointment?

Select Schedule Appointment to open DJLFitness HRT's MyPatientVisit scheduling page in a new tab. Review the available options and follow the scheduler's steps. Refer to MyPatientVisit or the practice for your appointment confirmation.

What is the cost of becoming a patient?

Membership is $100 per month or $1,000 per year. This includes testosterone, HRT-related labs, supplies, and follow-up visits. Cancel anytime, no questions asked. Your initial consultation fee counts as your first month. Other services are priced accordingly. Pricing is budget-friendly, competitive, and transparent. Financing options are available through CareCredit and other reputable partners, subject to approval.

Where can I see Dr. Lackey in person?

Dr. Lackey sees patients in Mt. Airy, Winston-Salem, and Lexington. Use MyPatientVisit to check appointment availability, or call the practice with general scheduling questions.

Do you offer financing?

CareCredit offers healthcare financing, subject to credit approval. Contact the practice to confirm eligible services and purchases, and review current rates, fees, and terms directly with CareCredit.

Visit CareCredit.com (opens in a new tab)

Healthcare financing

Explore CareCredit.

Plan for the cost of your care with clear information before you decide.

CareCredit is a healthcare credit card that can be used for eligible purchases at participating providers. Ask DJLFitness HRT which services and purchases are eligible.

Subject to credit approval. Rates, fees, and promotional terms vary. Review the current terms directly with CareCredit before applying.

Visit CareCredit.com (opens in a new tab)

The link opens CareCredit's website in a new tab.

Next step

Ready to contact the practice?

Open MyPatientVisit to schedule online. Do not send private medical information through general email or the site guide.

Schedule Appointment (opens in a new tab)